Recent project.

Client: Imperial College Healthcare NHS Trust

Location: London

Sector: Healthcare
Expertise: Digital Transformation

We recently worked with Imperial College Healthcare NHS Trust to deliver a new intranet for their 14,000+ members of staff.

A digital transformation project that has changed the way staff at the Trust communicate with each other, their patients and partners of the Trust.

 

This project involved working closely and collaboratively with a large number of stakeholders at all levels across the Trust, from the board to the ward.

Research

Stakeholder

interviews

Focus

groups

Features

audit

Competitor

analysis

User Experience

Wireframes

Information

architecture

Usability

Accessibility

Design

We wanted to design something that was driven by data, clean and user-friendly. One of the first things we designed was a 'top tasks' tab at the top of the homepage, which changed depending on user behavior. This type of functionality ensures that the staff is accessing the most valuable content for them that are needed in their role to deliver care. Other design considerations included responsiveness per device type, and also ensuring different content types could be displayed with ease. 

Delivery

Engagement

strategy

Phased

approach

Training and

workshops

Features

roadmap

95%

2M+

90

Results

"Tally created a number of internal processes, that have completely transformed the way we work as a business"

"The new intranet has completely transformed the way our staff communicates across the Trust"